Frequently Asked Questions

What are the electrical requirements for the oven?

Standard 220/240 Volts AC. In North America this is typically a dryer or washer circuit. In other parts of the world this is a standard outlet.

In North-America, The oven comes with a standard NEMA 6-20P plug for use in a NEMA 6-20R outlet.

If you don't have a 6-20P outlet, you can use an adapter to a standard dryer plug. Contact us for recommendations.

Be aware some industrial buildings have 208 Volts AC. Contact us if you believe you are intending to use the oven in a 208V installation.

You can download our detailed spec sheets below:
Simply Bread Oven L12 Spec Sheet (Imperial)
Simply Bread Oven L12 Spec Sheet (Metric)
What is the heat-up and recovery time of the oven?

The oven needs about 90 minutes to heat up, depending on ambient temperature. Recovery time is usually less than 10 minutes. Average baking times for a 12 loaf load are 40-50 minutes

You can download our detailed spec sheets below:
Simply Bread Oven L12 Spec Sheet (Imperial)
Simply Bread Oven L12 Spec Sheet (Metric)
What does standard shipping include?

Once shipped, your order will arrive within 5 to 10 business days. The shipper will call you to schedule an appointment for delivery. We offer lift-gate delivery to the threshold with full-value insurance.

We offer additional shipping and delivery services, please contact us to learn more.
Do you offer a warranty?

Yes, our oven comes with a 2-year warranty to ensure quality and customer satisfaction. This warranty covers the product under normal circumstances and usage. If you encounter any issues, please contact our support team for assistance.

Click here to read our Two-Year Warranty

Do I need a water line or plumbing?

No, the Simply Bread Oven requires no plumbing. The water reservoir is filled manually.

What’s the price of the oven?

Check on our store to see the price of the oven based on your location!

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Do you also sell custom-size oven stands?

We don't offer custom stands.

Here is our recommended list of stands.
Do you offer any accessories for the oven?

Yes, we sell custom-sized mats, baking pans and loading boards - and more is on the way.

You can shop the items here

How do you handle shipments to North American addresses?

Our pricing includes shipping to all contiguous states in the US, as well as Hawaii. It covers residential deliveries and includes the option for liftgate services. For customers in Alaska and remote Canadian regions, please reach out to us directly to inquire about shipping rates specific to your location.

Please note that our shipping service does not include moving the product inside your home or business.


Do you ship to Europe?

Yes, we do! Starting March 2024, we will be shipping ovens directly from our brand new European location.To place an order for European shipments, contact vincent@simply-bread.co. You’ll be responsible for covering shipping, duties, and local delivery costs from our European facility.

Stay informed by subscribing to our newsletter for the latest updates and information.

Do you ship to other destinations internationally?

For customers beyond North America and Europe, we provide the option for you to coordinate pickup at our factory location. You’ll be responsible for covering the costs of shipping, duties, and local delivery (EX-WORKS, California, USA). Many of our customers have found success using DHL Global Forwarding for oven shipments. Please keep in mind that managing all the necessary paperwork and formalities for importing to your country will be your responsibility.

Stay informed about the latest updates on international availability by subscribing to our newsletter.

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